Employment Opportunities

 

 

Apprentice Heavy Equipment Technicians 

What we offer:
 

• Competitive wage and premiums
• Bonus program to earn paid days off
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Flexible Tool and Safety Allowance
• Best in class vacation program
• Apprentince incentive programs
• Comprehensive OEM level training program
• Opportunity for advancement in a strong dealership network

What is the Job?

Duties & Responsibilities:
 

• Performing quality repairs & preventative maintenance services on heavy/medium trucks, trailers and school buses
• Ensure repairs are carried out according to manufacturer’s procedures and in safe and responsible manner within the designated timeframe
• Interpreting work orders and technical instruction
• Follow service processes and repair procedures
• Comply with warranty procedures during repairs and warranty materials on completion of repairs
• Ensure service documentation is completed as per instructions.
• Participate in any technical training or development training that is made available
• Performing shop clean up and any other required tasks
• Maintain personal tooling
• Become familiar with and comply with the company’s safety manual and report any unsafe practices to a supervisor or manager

The heavy equipment technician is required to perform skilled repairs and maintenance on heavy & medium trucks by trouble shooting major and minors mechanic problems and repairing/adjusting all necessary mechanical components to correctly complete the repair. Heavy-duty technicians are a vital part of our service team by providing our customers quality repairs in a timely manner to help get them back on the road.

What you need:
 

• Registered Apprentice Heavy Equipment Technicians - (Truck & Transport or Heavy Equipment).
• Experience repairing medium/heavy duty trucks is required. Experience in a dealership environment is an asset.
• High degree of product and technical knowledge with a well-rounded understanding of on-highway transport vehicles.
• Excellent time management skills with the ability to multi-task to ensure repairs are completed within the required time frame.
• Strong problem solving and mechanical skills
• Organized and self- motivated with good communication skills both written and verbal
• Customer focused with a strong work ethic to produce quality work in a timely manner to meet the needs of our customers
• A good understanding of warranty requirements and processes
• Ability to perform physically demanding work and lift up to 75 lbs frequently
• Able to work a variety of shifts
• Valid class 5 driver’s license is required (eventually required to obtain a class 3 license, company training is provided)

 

 

 

 

 

Truck Sales Consultant

We are currently hiring full-time Truck Sales Consultants .

What is the job?

The Sales Consultants primary role is to sell and promote our products and services to new and existing customers. They are responsible for identifying new sales opportunities, conducting sales calls and customers visits within their assigned territory to help fulfill the customers transportation needs and achieve their own annual sales volume targets. The Sales Consultant is a vital member of the sales team, one who has a direct impact on dealership profit and the development of our customer base

Duties & Responsibilities

• Proactively identify, purse and maintain a constant pipeline of existing and potential customers to ensure sales growth and profitability in your allocated territory
• Gain a thorough understanding of the customers business model and propose products and pricing to suit their needs
• Provide customers with prompt and accurate sales quotes
• Utilize inventory while collaborating with the sales team to meet projected sales targets
• Continuous customer service including customer follow up, problem identification and concern resolution.  
• Participate in ongoing learning of our products and services
• Accurate and timely maintenance of sales reports using the required procedures and software, such as CRM
• Maintain and develop positive customer sales relationships
• Professionally represent the Sales Department and the Company

 
What we offer:
 

• Commission program with excellent earning potential
• Benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance 
• Company contribution RRSP program
• Access to the latest products, OEM sales tools and training
• Opportunity to work with a trusted and valued product line
• Support and leadership from a strong dealership network 

What you need:
 

• Excellent communication skills and effective listening ability
• Strong negotiation skills with a passion for sales
• Strong problem solving and customer service skills
• Self-motivated and proactive with the ability to take initiative
• Previous sales experience in a heavy truck, or related industry, is required
• Excellent computers skills including Microsoft Word and Excel 
• Post-secondary education is an asset.
• A valid class 5 drivers’ license is required. Class 3 is an asset

 

Journeyman Heavy Equipment Technicians

What we offer:
 

• Competitive wage and premiums
• Bonus program to earn paid days off
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Flexible Tool and Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Opportunity for advancement in a strong dealership network

What is the Job?

Duties & Responsibilities:
 

• Performing quality repairs & preventative maintenance services on heavy/medium trucks, trailers and school buses
• Ensure repairs are carried out according to manufacturer’s procedures and in safe and responsible manner within the designated timeframe
• Performing fault diagnosis and troubleshooting for mechanical & electrical failures
• Interpreting work orders and technical instruction
• Follow service processes and repair procedures
• Comply with warranty procedures during repairs and warranty materials on completion of repairs
• Ensure service documentation is completed as per instructions.
• Participate in any technical training or development training that is made available
• Performing shop clean up and any other required tasks
• Maintain personal tooling
• Become familiar with and comply with the company’s safety manual and report any unsafe practices to a supervisor or manager

The heavy equipment technician is required to perform skilled repairs and maintenance on heavy & medium trucks by trouble shooting major and minors mechanic problems, performing diagnostics and repairing/adjusting all necessary mechanical components to correctly complete the repair. Heavy-duty technicians are a vital part of our service team by providing our customers quality repairs in a timely manner to help get them back on the road.

What you need:
 

• Qualified Heavy Equipment Technicians – Red Seal Journeyman Truck & Transport Technician certificate is required. 
• Minimum of 2-4 years’ experience repairing medium/heavy duty trucks is required. Experience in a dealership environment is an asset.
• High degree of product and technical knowledge with a well-rounded understanding of on-highway transport vehicles.
• Strong diagnostics skills
• Excellent time management skills with the ability to multi-task to ensure repairs are completed within the required time frame.
• Organized and self- motivated with good communication skills both written and verbal
• Customer focused with a strong work ethic to produce quality work in a timely manner to meet the needs of our customers
• A good understanding of warranty requirements and processes
• Ability to perform physically demanding work and lift up to 75 lbs frequently
• Able to work a variety of shifts
• Valid class 5 driver’s license is required (eventually required to obtain a class 3 license, company training is provided)
• Diamond or Cummins certification, CVI and class 3 license is an asset

 

 

 

 

Lease Account Manager

Position Summary:

We are seeking an experienced lease sales professional who wants the opportunity to be a part of building a premium heavy & medium truck brand. This is professional lease sales role with a long-standing dealership group looking to continue to expand our footprint in the lower mainland.
 
Reporting to the Sales/Lease Manager, the Lease Account Managers primary role is to sell and promote our lease products and services to new and existing customers. They are responsible for identifying new lease opportunities, conducting sales calls and customers visits within their assigned territory to help fulfill the customers transportation needs and achieve their own annual targets.
 
This role is a vital member of the sales team, one who has a direct impact on dealership profit and the development of our customer base.  
 
Duties & Responsibilities

• Proactively identify, pursue and maintain a constant pipeline of existing and potential customers to ensure sales growth and profitability in your allocated territory
• Gain a thorough understanding of the customers business model and propose lease products and pricing to suit their needs
• Provide customers with prompt and accurate lease quotes
• Continuous customer service including customer follow up, problem identification and concern resolution.  
• Participate in ongoing learning of our products and services
• Accurate and timely maintenance of sales reports using the required procedures and software, such as CRM
• Maintain and develop positive customer sales relationships
• Professionally represent the Sales Department and the Company

 
What we offer:
 

• Salary and commission program with excellent earning potential
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Best in class vacation program
• Comprehensive OEM level training program
• Support and leadership from a strong dealership network 

 
What you need:
 

• Minimum 3-years sales experience in heavy truck or equipment related industry is required.
• A finance background or a basic to intermediate understanding of business finance is preferred.
• Excellent communication skills and effective listening ability
• Strong negotiation skills with a passion for sales
• Strong problem solving and customer service skills
• Self-motivated and proactive with the ability to take initiative
• Excellent computers skills  
• Post-secondary education is an asset.
• A valid class 5 drivers’ license is required. Class 3 is an asset

 

         

Service Manager

Position Summary:

The Service Manager is accountable for operating an efficient and profitable service department with a strong focus on customer satisfaction and quality workmanship. The Service Manager is an essential part of the dealership location, one who works in collaboration with other departments to ensure the customers transaction and dealership experience is a success.

Role and Responsibilities:

Business Development:

• Providing and maintaining the highest level of customer service
• Collaborate with other departments to meet customer satisfaction  
• Customer communication to resolve issues, maintain and develop relationships while also working to grow new business.

 
Management and Quality Assurance:
 

• Successfully manage productivity, training and performance of the Service Writers, Service Team Leads and Service Technicians.
• Provide staff with leadership, guidance and effective communication
• Manage efficient and profitable departments to meet both projected targets and budget expectations
• Regularly review open repair orders and perform regular audits on repair work
• Monitors department issues and customer complaints to define patterns and establish resolutions.
• Ensure compliance with manufactures training, guidelines and warranty procedures
• Focus on the quality of workmanship and improved productivity of technicians to meet the Company’s objectives
• Implement and uphold Company procedures related to repair management and customer communication

Other: 
 

• Ensure the department is clean and organized to maintain efficiency and meet required safety standards

• Effectively implement Company policies and work safety rules & regulations

• Participate in training and personal development
• Performs the role in a professional manner that aligns with the Company’s’ values and ideals

 
What you need:
 

• Knowledge of Medium/Heavy Duty Trucks and their operational needs is required
• Heavy Duty Mechanic– Red Seal Journeyman Truck & Transport Mechanic certificate or equivalent is required. Non-ticketed may be considered depending on experience.
• Previous experience in a service supervisory role (lead hand or foreman) is an asset
• Organized with strong leadership skills
• Strong commitment to the customer and ensuring quality workmanship with a superior service experience
• Excellent customer service skills with strong written and verbal communication skills
• Excellent computer skills; including Microsoft Word and Excel
• Previous CDK experience is an asset

What we offer:
 

• Competitive salary plus bonus program
• Affordable benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance 
• Company Match RRSP program
• Flexible Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Support and leadership from a strong dealership network

Parts Expeditor
Position Summary: 

Reporting to the Parts Manager, the parts expeditor is responsible for accurately and efficiently pick and ship customers parts orders. They are to maintain an organized warehouse and work in collaboration with other members of the parts department to properly serve our customers. 
 
This is role is a steppingstone into an apprenticeship as a Parts Technician, Heavy- Duty Mechanic or outside Parts Sales. It is an excellent training opportunity to learn our products and processes to grow and develop a career with our business.
 
Duties and Responsibilities:
 

• Pick and package parts orders for pick up or delivery within the required timeframes
• Load, unload, sort and move shipments by hand or using material handling equipment such as pallet jacks and forklifts
• Manage verification, acceptance, counting, and inputting into a computer system all incoming goods and their condition.
• Inputting daily inventory & stock orders into a computer system
• Performing inventory counts and data entry
• Report on progress of orders, inventory levels, and order fulfillment problems.
• Communicate with fellow staff, customers & couriers in a polite and professional manner 
• Provide superior customer service
• Ability to work well independently and with others
• Operate a forklift and pallet jack in a safe manner
• Maintain a clean and organized warehouse
• Adhere to all work safety rules & regulations
• Perform various administration, inventory and warehouse tasks as required

 
What you need:   
 

• Previous warehouse shipping/receiving or order picking experience is an asset. Similar relevant experience may be considered.
• Excellent customer service and communication skills
• Excellent computer skills, specifically with Microsoft excel  
• Organized with strong attention to detail and the ability to multi-task
• Ability to lift up-to 50lbs frequently
• Ability to operate a forklift (certification training provided)
• Ability to perform physically demanding work in a variety of weather conditions
• Ability to work a variety of shift schedules including evenings, weekends and 7 days on / 7 days off shift.   
• Steel Toe Boots

What we offer:
 

• Competitive wage and premiums
• Bonus program
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Flexible Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Opportunity for advancement in a strong dealership network

Service Team Lead

Position Summary:
 
The Service Team Lead is a leadership role responsible for supervising a team of service technicians to ensure quality work performed in a timely manner. The Service Team Lead’s primary responsibilities include technician work assignment, establishing repair estimates, customer communication and proper repair management to achieve customer satisfaction

Duties and Responsibilities: 
 

• Supervise your own team of service technicians (6-8 employees) to perform quality work in a timely manner
• Assign and prioritize work to the correct service technician
• Communicate directly with customers to diagnosis the work required and translate this directly to the service technician assigned to perform the work
• Provide the customer with accurate repair estimates and keep the customers informed of the repair progress and any additional work required
• Ensure repairs are carried out according to manufacturer's procedures and in safe and responsible manner within the designated timeframe
• Interpreting work orders and technical manuals
• Assist in fault diagnosis and troubleshooting mechanical & electrical failures
• Comply with warranty procedures during repairs and warranty materials on completion of repairs.
• Testing and inspecting vehicles to ensure repairs are completed to manufacturers specifications and Government standards
• Ensure service documentation is completed as per instructions.
• Work with parts team to ensure the replacement parts are sourced for the repair in the most efficient way
• Supervise and train technicians and apprentices with their work
• Review completed work to ensure it meets the expected standards of quality
• Review all work orders when the work is completed and before the customer is contacted
• Ensure the department is clean and organized to maintain efficiency and meet required safety standards
• Follows the correct processes and procedures when performing the role
• Participates in any technical or development training that is made available
• Performs the role in a professional manner that aligns with the Company’s’ values and ideals

 
Qualifications:
 

• Qualified Heavy Truck Mechanic - Red Seal Journeyman Truck & Transport Technician certificate or equivalent is required.
• Minimum of 3-5 years’ experience in the medium/heavy duty truck dealership atmosphere
• Previous experience in a service supervisory role (lead hand) is an asset
• Previous International and Cummins experience is an asset     
• High degree of product and technical knowledge
• A good understanding of OEM warranty requirements and processes
• Organized with strong leadership skills
• Strong commitment to the customer and ensuring quality workmanship with a superior service experience
• Excellent customer service skills with strong written and verbal communication skills
• Excellent computer skills; including Microsoft Word and Excel
• Previous CDK experience is an asset
• Class 3 is an asset
• Ability to work a shift schedule of 7 days on/7 days off. 

What we offer:
 

• Competitive salary plus bonus program
• Affordable benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance 
• Company Match RRSP program
• Flexible Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Support and leadership from a strong dealership network